Returns

Product Returns

If you need to return a purchased item, send us an email to rma@thesoftwaretechstore.com to request a RMA.

All items sold by thesoftwaretechstore.com, Inc. are automatically covered by The Software Tech Store's 30-day Guarantee against defects, except as otherwise specified on an individual basis on the invoice. Defect in this context means
manufacturer's defects. We are not responsible for any damages resulting from work done by non-thesoftwaretechstore.com certified technicians. We do not guarantee compatibility.

All products purchased at NextWarehouse.com is covered by thesoftwaretechstore.com's 30-Day against Manufacturer Defects Policy. The 30-Day against Manufacturing Defects Policy covers factory defects that are caused by the manufacturer during the manufacturing process. The 30-Day against Manufacturing Defect Policy commences from the original invoice date. Unless specifically stated in a separate policy, all requests to return a product MUST be made through thesoftwaretechstore.com's technical and return department. All approved returns must be delivered to thesoftwaretechstore.com's location or collection facilities within 30 days of the original invoice date, regardless of delays caused by natural calamities or human error. Any requests to return any product made beyond 30 days of the original invoice date will not be entertained and will have to be made through the product manufacturer, unless states
otherwise.

All returns must be accompanied by a valid Return Merchandise Authorization (RMA) number issued by thesoftwaretechstore.com's technical and return department. The RMA number is only valid for three (3) days for the date of
issuance and the product must be shipped within these three (3) days. All returns MUST contain all of the original packaging intact and in unused condition. Any used or defaced products will void any claims for return. Shipping and Handling charges will not be refunded to customers, except specified on an individual basis.

Notes
Product and manufacturer names are manufacturer and publisher trademarks, registered trademarks, and copyrights, and are used only for purposes of identification.

* RMA = Return Merchandise Authorization
** Shippable manner means that the package is properly packed and double boxed. There should be no indications of movable items when the box is shook. This is to avoid further damage during shipment.
*** Unless specifically stated otherwise, all items sold by thesoftwaretechstore.com

are automatically covered by thesoftwaretechstore.com 's 30-Day Guarantee against defects. Defects in this context mean manufacturer's defects. We are not responsible for any damages resulting from work done by non-
thesoftwaretechstore.com certified Technicians.